Our Editorial Policy

Reviews written for the traveler, not the brand.

Triplolo exists to help people choose a travel agency, tour operator, or travel app with confidence. We publish reviews and comparisons built from public information, product testing, and traveler feedback — our first responsibility is to the reader deciding where to spend their trip budget.

We do not accept payment in exchange for a positive rating, and no advertiser is permitted to edit or approve a review's conclusions before publication.

How we review an agency or app.

Every listing on Triplolo is assessed against the same core criteria, regardless of whether the company advertises with us:

Sponsored content, always labeled.

Some agencies and apps pay to appear in a "Featured Pick" placement, a homepage takeover, or a sponsored review slot. This supports Triplolo's free access for readers. Sponsorship affects visibility only — never the underlying rating or the conclusions we publish.

What our star rating means.

Ratings are recalculated whenever we refresh a review, and reflect the criteria above rather than a single traveler's opinion.

When we get something wrong.

Travel companies change pricing, policies, and ownership. If a reader or a listed company flags an inaccuracy, we verify it against current sources and update the page, noting the date of the revision.

We do not silently rewrite a published rating without noting that a correction occurred.

Who stands behind our reviews.

Each review is drafted by a member of our editorial team and checked by a second team member before publication, following the methodology above. This second-check is what we mean when a page shows a "Fact-Checked" note.