I will discuss the best B2B travel software for agencies in this article. I will cover a selection of leading B2B travel software options which help agencies manage booking, client, supplier, and automated payments processes as well as help organize daily agency operations.
I will compare the software’s features and capabilities and how they may assist various agency types to allow you to determine the best B2B travel software for efficient agency growth and superior customer service.
Key Points & Best B2B Travel Software for Agencies
- Navan: Modern corporate travel platform with live policies and automated expense reconciliation.
- Travefy: Collaborative platform for leisure agents, offering itineraries, proposals, and integrated CRM tools.
- Bókun: Tour operator platform connecting businesses with a large travel partner marketplace.
- SAP Concur: Enterprise solution providing modular travel, expense, and invoice management controls.
- Egencia (Amex GBT): Global corporate travel platform emphasizing risk management and extensive supplier access.
- Lanes & Planes: European corporate travel platform combining bookings, approvals, and accounting integrations.
- TrekkSoft: Tour operator software offering agent desks, bookings, and point-of-sale management features.
- OTRAMS: Complete travel ERP supporting agencies and DMCs with back-office and extranet tools.
- Travelopro: Technology-focused platform offering white-label portals with GDS and API integration.
- Trawex: Travel agency platform consolidating multiple suppliers through integrated APIs efficiently.
- Travilo: B2B travel platform offering digital wallets and ancillary travel upselling capabilities.
- WeTravel: Group travel platform supporting reservations and multi-currency payment management.
12 Best B2B Travel Software for Agencies
1. Navan
Navan was founded in 2015 as TripActions to ease corporate travel. This travel management system is built as a travel, payments, and expense policy management system for corporations. It was created to support travel and corporate booking.
Navan’s features allow for booking management, virtual payments, automated expense reporting, and travel expense policies controlled by AI. It was built for booking travel solutions for corporate clients.
| Feature | Explanation |
|---|---|
| Corporate Travel Booking | Agencies can manage flights, hotels, transportation, and business trips through one centralized platform. |
| Live Policy Enforcement | Travel policies can be applied during booking, helping companies control employee spending and prevent non-compliant reservations. |
| Expense Management | Automated expense reconciliation connects travel spending with expense records, reducing manual accounting work. |
| Automated Payments | Virtual cards and automated payment capabilities simplify supplier payments while improving visibility over corporate travel spending. |
2. Travefy
Travefy was built in 2012 to develop a collaborative and organized travel system. David Donner Chait and Chris Davis created travel planning tools for travel agencies.
Travefy aids travel agencies and leisure professionals with travel itinerary planning and client communications tools, as well as relationship management. It is built for travel advisors that need to manage custom client travel itineraries.
Bókun: Iceland-based Bókun was started in 2012 to help offline travel and tour experiences go online and to help manage and grow tour businesses.
Bókun’s booking management tool and product distribution tool help operators manage their reseller relations and marketplace connections. After being acquired by Tripadvisor in 2018, Bókun had strengthened its distribution. It is built for agencies that sell tours and activities.
| Feature | Explanation |
|---|---|
| Itinerary Builder | Travel advisors can create detailed, professional itineraries containing flights, hotels, activities, schedules, maps, and destination information. |
| Proposal Creation | Agencies can prepare customized travel proposals and present trip options professionally to potential clients. |
| CRM Management | Built-in customer relationship tools help advisors organize client information, communications, preferences, and travel histories. |
| Client Collaboration | Travelers can review itineraries, communicate with advisors, and access trip information through a shared digital experience. |
3. SAP Concur
SAP Concur is built for the travel and expense management of bigger companies with complex corporate travel.
Rajeev Singh, Steve Singh, and Mike Hilton founded Concur in 1993. The company began as a service providing streamlined expanse reporting. Concur’s offerings expanded into integrated travel and spend management.
SAP acquired Concur in 2014, and subsequently, the business became SAP Concur. SAP Concur holds a dominant position in structured approval workflows, control spend, invoicing, reporting, and integration into the back-end financial systems of Travel Agencies and enterprise-wide corporate travel programs.
| Feature | Explanation |
|---|---|
| Booking Management | Tour operators can manage reservations, availability, schedules, customers, and activity bookings from one centralized system. |
| Marketplace Distribution | Bókun helps operators distribute tours and activities through travel marketplaces and third-party distribution channels. |
| Partner Management | Agencies can manage reseller relationships, commissions, availability, and bookings involving external travel partners. |
| Experience Sales | The platform is designed specifically for tours and activities, helping businesses sell experiences across direct and partner channels. |
4. Egencia (Amex GBT)
Corporate travel management services providing booking, traveler support, supplier access, reporting, and travel risk management. Egencia was founded in 2002 and was a result of Expedia’s corporate travel business that launched in November 2002.
Expedia Corporate Travel rebranded as Egencia in 2008, and the company made several acquisitions which included Synergi Global Travel Management and Travelforce.
In 2021, Egencia became part of American Express Global Business Travel, making it most relevant for travel agencies managing international corporate travel programs.
| Feature | Explanation |
|---|---|
| Corporate Booking | Agencies can support corporate travelers with centralized booking for flights, hotels, transportation, and business travel requirements. |
| Risk Management | Traveler information and travel-management capabilities help companies monitor employees and respond to potential travel disruptions. |
| Global Supplier Access | Extensive airline, hotel, and travel supplier connections provide businesses with broad international travel inventory. |
| Reporting & Support | Corporate travel programs receive reporting capabilities and traveler support designed for managing large-scale business travel. |
5. Lanes & Planes
Lanes & Planes is a European business travel management platform offering booking, approvals, expense reporting, accounting, and administrative travel services.
Since it was founded in 2017, Lanes & Planes has focused on automating the entire travel management process in corporate travel and has a centralized travel booking focus and financial integration.
The platform offers approval and expense management controls as well as operational travel visibility. It is particularly relevant for corporate travel agencies and travel management companies in Europe.
| Feature | Explanation |
|---|---|
| Business Travel Booking | Companies can search and book business flights, hotels, and other travel services through a centralized platform. |
| Approval Workflows | Travel requests can follow predefined approval processes, helping organizations maintain control over corporate travel spending. |
| Expense Management | Travel expenses can be captured and managed digitally, reducing administrative work for employees and finance teams. |
| Accounting Integration | Connections with accounting systems help transfer relevant travel and financial information into existing business workflows. |
6. TrekkSoft
TrekkSoft provides software specifically for tour and activity operators for booking, sales, payment, and operational management systems.
TrekkSoft booking software was introduced in 2012 after solving the tour industry’s initial demands. TrekkSoft quickly gained the attention of several tour operators.
The payment functionality, mobile app, channel management, and agent management tools adapted TrekkSoft for tour operators and activity businesses that manage direct sales and partner sales on their own.
| Feature | Explanation |
|---|---|
| Tour Booking System | Tour and activity businesses can manage reservations, availability, schedules, customers, and bookings through one platform. |
| Agent Desk | Travel agents and resellers can access tools for making bookings and managing customer reservations on behalf of operators. |
| Point of Sale | Businesses can process customer purchases and payments while managing sales through different booking channels. |
| Channel Management | Operators can distribute activities across direct websites, agents, and external sales channels to increase booking opportunities. |
7. OTRAMS
As a travel ERP, OTRAMS was developed in 2005 for travel agencies and tour operators. Since then, OTRAMS’s travel ERP began integrating travel mid and back-office systems.
Over the subsequent years, OTRAMS began to expand internationally with partner connections, mobile technology, XML supplier feeds, and partnerships in the travel industry.
By 2013, the travel ERP boasted almost 100,000 travel agents using the system, and by 2014, OTRAMS’s travel ERP had expanded to other countries. OTRAMS is used by travel agencies that need a single integrated system for booking, accounting, suppliers, and extranets.
| Feature | Explanation |
|---|---|
| Travel ERP | OTRAMS combines multiple travel-business functions, allowing agencies to manage reservations, operations, finance, and administration centrally. |
| Supplier Integration | Agencies can connect with travel suppliers through technology integrations and manage inventory from different sources. |
| Agent Extranet | Travel partners and agents can access dedicated online tools for searching inventory, creating bookings, and managing transactions. |
| Back-Office Management | Financial, operational, reporting, and administrative processes can be managed through integrated back-office functionality. |
8. Travelopro
Travelopro is a travel technology and software development company focused on building travel booking technology for travel businesses and agencies. Unlike its competitors
Travelopro focuses on building travel booking systems that provide agencies with digital booking solutions rather than relying on traditional travel booking systems.
Travelopro has integrations across travel booking systems that make it relevant to agencies that need supplier connectivity and branded portals.
Compared to some travel management companies, Travelopro was founded later, so there is not much published public information on its founding or the launch of its first travel booking systems.
| Feature | Explanation |
|---|---|
| White-Label Portals | Travel companies can launch branded booking portals using customized interfaces without developing an entire platform internally. |
| GDS Integration | Agencies can connect with global distribution systems to access airline, hotel, and other travel inventory. |
| API Connectivity | APIs allow agencies to connect multiple suppliers and travel services into their own websites, applications, or booking systems. |
| Booking Technology | Travelopro supports customized booking engines for agencies wanting online sales, supplier connectivity, and automated travel reservations. |
9. Trawex
Trawex is a travel technology provider for travel agents, tour operators, and travel management companies focused on providing travel booking solutions and integrations for suppliers.
It started in 2013 automating travel processes for businesses. It eventually expanded outside of mid- and back-office systems into travel selling and management.
Trawex’s product range for booking services includes flights, hotels, cars, tours, and transfers as well as holiday bookings.
For mid-sized agencies looking to consolidate multiple APIs and harmonize technology for online travel distribution, Trawex is ideal.
Travilo: Offering operational solutions for travel agencies and OTAs, startups, consolidators, and B2B travel businesses, Travilo provides a ranging platform for booking and ticketing
finance, agent management, CRM, reporting, visa processing, and automation. It integrates with Amadeus, Sabre, Travelport, and NDC, as well as LCCs and B2B/B2C portals. Unfortunately, there is no firm information about the company’s launch, and so it would be wise not assign an unverified year to it.
| Feature | Explanation |
|---|---|
| Multi-Supplier APIs | Agencies can connect different travel suppliers through APIs, helping consolidate inventory from multiple sources. |
| Flight Booking | Travel businesses can integrate flight inventory and booking capabilities into their online travel platforms. |
| Hotel Booking | Agencies can access hotel inventory and provide accommodation booking functionality through integrated travel technology. |
| Integrated Booking Engine | Trawex supports centralized online booking for flights, hotels, transfers, tours, and other travel products. |
10. WeTravel
Primarily built for group trips, tour operators, and other multi-day travel businesses, WeTravel was launched in 2016. Founded by Zaky Prabowo, Garib Mehdiyev and Johannes Koeppel, WeTravel was originally a small startup in San Francisco.
The company’s product eases group-trip operations and payment collections. It offers supports for booking payments, traveler management, and international transactions, making it convenient for agencies that manage group departures and travelers
Who span multiple currencies. WeTravel has products designed for integrated reservation and payment systems for tour operators.
| Feature | Explanation |
|---|---|
| B2B Booking Portal | Travel agencies and partners can use dedicated B2B platforms to search, quote, book, and manage travel services. |
| GDS & NDC Integration | Connections with systems such as Amadeus, Sabre, Travelport, NDC, and airline sources expand available travel inventory. |
| Digital Wallets | Built-in wallet functionality can help B2B agents manage balances, payments, and financial transactions within the platform. |
| Ancillary Upselling | Agencies can offer additional services and travel extras, creating opportunities to increase revenue per booking. |
Conclusion
Finding the best travel software for an agency depends a lot on what the agency needs. Which software an agency should use will depend a lot on what the agency needs. The size of the agency’s budget and needs will determine the kinds of features, the best integrations, how much of the service will need to be automated
how far the software can scale, and the support. Every agency should have software that will improve their business, provide the best services possible, and sustainably grow the business.
FAQ
Which B2B travel software is best for corporate agencies?
Navan and SAP Concur are strong choices for corporate travel agencies.
Which software is best for leisure travel agencies?
Travefy is ideal for leisure agencies creating itineraries and managing clients.
Which platform is best for tour operators?
Bókun and TrekkSoft provide specialized tools for tour and activity operators.
Does B2B travel software support supplier integrations?
Yes, many platforms connect agencies with GDS, APIs, and travel suppliers.
